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Tel: (250) 539-2926
Email: info@madrona-lodge.com

Amenities > Terms & Policies

Method of Payment

  • We take visa, mastercard, debit, and cash (no cheques). All prices are in canadian dollars.
  • There are Hotel and GST taxes that will be applied to your bill.

Cancellation Policy

  • 50% Deposit required at booking time
  • Balance + Taxes payable in full when Checking In
  • 2 Weeks* Cancellation Notice required for reservation between Sep 15 - Mar 15
  • 4 Weeks* Cancellation Notice required for reservation between Mar 15 - Sep 15
    * this means you will lose your deposit if you cancel after this period
  • All cancellations or changes to bookings are subject to a $30 cancellation/rebooking fee if done after the cancellation period.

Check-in/out Times

  • Check in: after 2:00pm
  • Check out: 11:00am
Please check on website if it state's a re booking fee of $30.00 will be charged for cancelled or modified booking's to any booking's under two weeks in off season September 15th- March 15th and to bookings under four weeks in high season March 15th- September 15th.